User Agreement

Effective Date: 15 August 2025

1. General Provisions

1.1. This User Agreement (hereinafter – the “Agreement”) governs the relationship between you (hereinafter – the “User”) and the website tronex.energy (hereinafter – the “Platform”, the “Service”), provided by TRONEX ENERGY LTD (company number 16618436, address: 85 Great Portland Street, First Floor, London, England, W1W 7LT) и AAA International Services Ltd (company number: 246400, address: House of Francis, Room 303, Ile Du Port, Mahe, Seychelles) (hereinafter jointly referred to as the “Administrator”).

2. Services

2.1. The Administrator provides services (“Services”) for the rental of energy in the TRON network in order to reduce transaction costs when transferring USDT.

2.2. Access to the Services is provided via the Telegram bot @tronex_energy_bot as well as through the use of an API.

2.3. The current terms, procedure, and fees for the Services are specified on the Administrator’s official website and in the interface of the Telegram bot @tronex_energy_bot. The User undertakes to familiarize themselves with such terms prior to making payment and to use the Services only upon full agreement thereto.

2.4. All payments for the Services are final and non-refundable, except as expressly provided for in this Agreement or in the refund policy published on the website.

2.5. The provision of the Service shall be deemed completed at the moment the energy is credited in the TRON network to the wallet address specified by the User.

2.6. The Administrator offers participation in a referral program. To participate, the User must obtain a referral link via the Telegram bot @tronex_energy_bot. When an invited User activates the bot through such link, the referring User will receive 5% of the payments for the Services made by the new User. Referral program payments are made automatically in accordance with the terms specified in the bot’s interface. The Administrator reserves the right to amend the terms of the referral program.

2.7. The Administrator is not a financial institution, payment system, or provider of financial/investment services. The services for renting energy do not constitute investment, brokerage, or payment activities and do not fall under regulated or licensed activities in accordance with applicable law.

2.8. In the case of using the API, the User is solely responsible for the security of access keys, proper use of API methods, and compliance with the applicable documentation. The Administrator reserves the right to restrict or terminate API access if violations are detected.

3. Terms of Use and Restrictions

3.1. The User undertakes not to use the Services for any illegal activities.

3.2. The Administrator reserves the right to reject a payment transaction for the Services if, as a result of a check performed using its AML provider’s services, an unacceptable risk level or signs of the cryptocurrency being involved in illegal activity are detected.

3.3. The Administrator does not store private keys and does not have access to the User’s funds: all operations are conducted through the User’s wallet; the Administrator only credits the energy to the specified address.

3.4. The User shall not use automated scripts, parsers, or other means to bypass the Telegram bot or API interface for purposes not provided for in this Agreement. The Administrator reserves the right to restrict or suspend access to the Services in the event of excessive activity, unauthorized automation, attempts to bypass limitations, or any other form of abuse.

4. Amendments to the Terms

4.1. The Administrator reserves the right to amend the terms of this Agreement. The new terms become effective upon publication on the Tronex website. The User undertakes to periodically review the current terms of this Agreement.

5. Intellectual Property

5.1. All objects placed on the website tronex.energy and in the Telegram bot @tronex_energy_bot, including but not limited to: software code, algorithms, design, texts, graphic elements, logos, trademarks, databases, and other results of intellectual activity (hereinafter – the “Materials”), are the intellectual property of the Administrator or are lawfully used by it.

5.2. The User is granted a limited, non-exclusive, non-transferable right to use the Materials solely for purposes related to obtaining the Services, subject to compliance with this Agreement.

6. Limitation of Liability

6.1. The Administrator shall not be liable for any indirect, incidental, or consequential losses, including lost profits, arising from the use or inability to use the Services. Although the Administrator strives to ensure prompt delivery of energy, delays may occur due to technical overloads in the TRON network. The Administrator shall not be liable for delays or interruptions in the supply of energy caused by network congestion or other technical issues beyond its control.

6.2. The Administrator shall not be liable for delays or errors in the operation of the Telegram bot, network failures, API errors, or any consequences related to the User’s actions.

6.3. The User bears full responsibility for providing accurate data, including the cryptocurrency wallet address for energy crediting. The Administrator credits energy solely to the wallet address provided by the User. If the User provides incorrect data or makes an error in the wallet address, the Administrator shall not be liable for the consequences of such error and is not obliged to return or re-provide the energy. Transfer of energy from one wallet to another is not possible.

6.4. The Administrator shall be released from liability for full or partial non-performance of obligations caused by force majeure circumstances, including but not limited to: TRON network failures, interruptions in the operation of Telegram, internet outages, actions of governmental bodies, imposition of sanctions, wars, strikes, epidemics, as well as actions or omissions of third-party service providers.

6.5. The User acknowledges and accepts the risks associated with the use of cryptocurrencies and decentralized networks (including TRON), including but not limited to: asset price volatility, network delays or errors, validator failures, inability to reverse transactions, and other technological limitations.

6.6. The Administrator does not guarantee continuous, uninterrupted, and error-free access to the Services. Periods of maintenance, technical work, or restrictions related to the actions of third parties (including but not limited to: Telegram, hosting providers, internet service providers, etc.) may occur.

6.7. Telegram is third-party software. The Administrator shall not be liable for any actions of Telegram, including but not limited to: outages, service blocks, data leaks, bot removal, changes to APIs, or functional disruptions.

7. Termination of Access

7.1. The Administrator is entitled to suspend or terminate the User’s access to the Services without prior notice in the event of a breach of this Agreement.

8. Privacy Policy

8.1. The terms of personal data processing are governed by a separate document — available on the website at the Privacy Policy.

9. Governing Law and Jurisdiction

9.1. All disputes, disagreements, or claims arising in connection with the performance, interpretation, or termination of this Agreement shall be resolved through mandatory pre-trial (claim) procedures. The period for reviewing a claim is thirty (30) calendar days from the date of its receipt.

9.2. If the parties fail to reach an agreement through the claim procedure, the dispute shall be resolved by arbitration in accordance with the Rules of the International Chamber of Commerce (ICC) in Singapore. The arbitral award shall be final and binding upon the parties. The applicable substantive law shall be the law of the Seychelles, without regard to conflict of law rules.

9.3. The User hereby agrees to arbitration in the specified manner for all disputes arising from or related to the performance of this Agreement.

9.4. All claims and inquiries related to the performance of this Agreement shall be sent by the User in writing to the following email address: business@tronex.energy. To expedite dispute resolution, a claim should include a full description of the situation, attached supporting documents (if any), and contact details for feedback.